Privacy Policy

iturena.shop takes your privacy and personal information security very seriously. This Privacy Policy explains how we collect, use, protect, and manage your information when you visit and use this website. By accessing or using this website, you agree to the contents described in this Privacy Policy.

1. Information Collection
   When you visit our website, create an account, submit an order, contact customer service, or participate in related services, we may collect information from you, including but not limited to:
   Name, contact information, and account information;
   Shipping information and order-related information;
   Information necessary for payment processing;
   Information you provide when communicating with us;
   Website access records, device information, and usage data.

We only collect the information necessary to provide the services and manage it in accordance with applicable laws and regulations.

2. Information Use
   The information we collect may be used for the following purposes:
   Processing and managing your orders and related services;
   Providing customer support and after-sales service;
   Improving website functionality and user experience;
   Sending important notifications related to your account, orders, or services;
   Preventing fraud, unauthorized access, and other security risks.

We will not use your personal information for any other purpose without your consent.

3. Information Protection
   We take reasonable technical and managerial measures to protect your personal information from unauthorized access, disclosure, modification, or improper use.

While we strive to maintain information security, the internet environment cannot be guaranteed to be absolutely secure. Therefore, we recommend that you properly protect your account information and avoid disclosing sensitive information to others.

4. Information Sharing
   We will not sell, rent, or trade your personal information.

We may share necessary information in the following circumstances:
To perform necessary information processing with our partners to complete the service;
To provide relevant information as required by laws and regulations, court orders, or government agencies;
To take necessary measures to protect the legitimate rights and interests of us, our customers, or the public.

All partners are required to protect your information security in accordance with relevant requirements.

5. Cookie Technology
   We may use cookies or similar technologies to help the website function properly, analyze access data, and optimize user experience.

You can choose to accept or refuse cookies according to your browser settings, but some website functions may be affected as a result.

6. Third-Party Links
   This website may contain links to third-party websites or services. We have no control over the privacy policies and information management methods of third-party websites. We recommend that you review their relevant privacy policies before visiting other websites.
7. User Rights
   Under applicable laws, you may have the following rights:
   To view your personal information;
   To request correction of inaccurate information;
   To request the deletion of relevant personal information;
   To choose to stop receiving certain notifications.

To exercise these rights, please contact us using the methods provided.

8. Privacy Policy Updates
   We may update this Privacy Policy based on business changes, legal requirements, or service adjustments. The updated content will be published on the website and will take effect upon publication.

We recommend that you check this page regularly to understand the latest privacy policy.