Terms Of Service

Welcome to iturena.shop. By using this website and related services, you agree to abide by the following Terms of Service. Please read these Terms carefully before using the website. If you do not agree to any of these terms, please stop using this website’s services.

1. Service Description
   We are committed to providing our customers in the US market with safe, convenient, and efficient online shopping services. Through this website, customers can browse relevant information, submit orders, complete purchases, and enjoy related customer support services.

We reserve the right to adjust, update, or suspend some website functions and services according to business needs, and will notify you as appropriate.

2. User Account
   When using some website functions, you may need to create an account or provide relevant information. You are responsible for ensuring that the information you provide is true and accurate, and for properly safeguarding your account information.

If you discover any unauthorized use of your account, please contact us immediately. We have the right to restrict, suspend, or terminate relevant accounts as needed for security, compliance, or operational purposes.

3. Order and Purchase Terms
   When you submit an order through this website, you acknowledge that the information you have entered is accurate and agree to complete the purchase in accordance with the prices and relevant rules displayed on the website.

All orders are subject to system confirmation before being considered valid. We reserve the right to cancel orders due to inventory issues, pricing errors, system malfunctions, or other reasonable reasons, and will notify customers promptly where applicable.

4. Billing Terms
   One-Time Sales Explanation
   This website provides one-time purchase transactions. Once a customer submits an order and completes payment, the order is considered a one-time sale.

We will not automatically charge customers duplicate fees, nor will we offer any automatic renewals, subscription plans, or recurring payment services. No additional billing will be generated unless the customer actively submits a new order.

Payment Method
Customers must complete payment upon order confirmation. All payment information will be processed through a secure payment processing system.

Order amounts may include:
Purchase price of goods;
Applicable taxes and fees;
Shipping or related service fees.

Specific charges will be clearly displayed before the customer submits the order.

Billing Information
Customers are responsible for ensuring the accuracy and completeness of the billing information provided. Customers are responsible for any delays or failures in order processing due to incorrect information.

If you find any discrepancies in your billing, please contact us promptly, and we will assist in verifying the relevant transaction information.

5. Pricing and Payment
   We strive to ensure the accuracy of the information displayed on the website, but prices may be adjusted due to market changes, system updates, or other factors.

All orders are processed at the price confirmed at the time of order placement. We accept applicable payment methods and take reasonable measures to protect payment information security.

6. Shipping and Order Processing
   Orders will be processed after payment confirmation. Delivery time may vary depending on order details, shipping method, and uncontrollable factors.

Customers should ensure that accurate shipping information is provided. Customers are responsible for any shipping problems caused by incorrect information provided.

7. Returns, Exchanges, and Refunds
   For returns, exchanges, or refunds, please follow the relevant policies published on the website.

Refund requests are subject to applicable conditions and may require order information and relevant proof. Eligible refunds will be processed using the original payment method after review.

8. User Conduct Guidelines
   By using this website, you agree to:
   Comply with applicable laws and regulations;
   Not engage in any behavior that may affect the security or normal operation of the website;
   Not submit false information or engage in fraudulent transactions;
   Not access or use the website system without authorization. If any violation of these regulations is discovered, we reserve the right to take necessary measures to protect the rights and interests of the website and its users.
9. Intellectual Property All text, images, designs, logos, page content, and related materials on this website are protected by applicable laws. Unauthorized copying, modification, dissemination, or use for commercial purposes is prohibited.
10. Disclaimer We will strive to ensure the stable operation of the website service, but we cannot guarantee that the service will not be affected by technical failures, network problems, or other uncontrollable factors.

We will assume corresponding liability to the extent permitted by law for service interruptions or losses caused by force majeure or factors beyond our control.

11. Terms of Service Modification We may adjust and update these Terms of Service based on business development, legal requirements, or service needs. The updated terms will take effect after being published on the website. Your continued use of this website indicates your acceptance of the updated Terms of Service.